Terms & Conditions

Review the terms and conditions for using our website and services.

These terms and conditions (the “Terms and Conditions”) govern the use of airvisionsystems.co.nz (the “website”). This website is owned and operated by Air Vision Systems (registered as Air Vision NZ Ltd). This website is an ecommerce website.

Acceptance of Terms

By accessing this website, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our website and the way we expect users to behave on our website. We will notify users by email of changes to these Terms and Conditions or post a notice on our website.

This policy was last updated on 21 January 2024.

Intellectual Property

All intellectual property rights are reserved. All content published and made available on our website is the property of Air Vision Systems and the website’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our website.

For customer reviews, by submitting content for posting on this website, users grant Air Vision Systems a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute their submissions across all media. Users are responsible for their content, ensuring it’s legal, respectful, and free from infringement or offensive material, while Air Vision Systems reserves the right to remove any content at its discretion.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our website.

The following goods are available on our website:

Mounts & Accessories

These Terms and Conditions apply to all the goods that are displayed on our website at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our website at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Out of Stock and Unavailability

In the event an item becomes unavailable or is out of stock after an order is placed, we will notify the customer promptly via email. Customers will have the option to wait for the item to be restocked, substitute the unavailable item for a different product of equal value, or receive a full refund for the unavailable item. We strive to keep inventory status updated on our website but cannot guarantee the availability of any item at the time of purchase.

Consumer Protection Law

Where the Consumer Guarantees Act 1993, the Contract and Commercial Law Act 2017, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Air Vision Systems (registered as Air Vision NZ Ltd) and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses of any nature including legal fees from your use of the website.

Indemnity

Except where prohibited by law, by using this website you indemnify and hold harmless Air Vision Systems and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our website or your violation of these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of New Zealand.

Dispute Resolution

We are committed to resolving disputes quickly and fairly. If you have any concerns or complaints about your experience with us, please contact us at [email protected] as the first step. We will endeavor to resolve your concern within 30 days of receiving your complaint. If we are unable to resolve your complaint to your satisfaction, we agree to resolve the dispute through an independent and impartial mediation process. Customers are encouraged to seek independent legal advice at any point in this process. This dispute resolution process does not limit or affect the rights of either party to pursue legal action in accordance with the governing laws of New Zealand.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Account Termination

We reserve the right to terminate or suspend your account and access to our website at any time, without notice, for conduct that we believe violates these Terms and Conditions or any of our policies, or for any other reason in our sole discretion. This includes the right to ban users from our website for abusive behavior, misuse of our site, or any fraudulent activity. Should your account be terminated, you may be prohibited from accessing our site in the future, and we may cancel any orders or services in progress without liability or obligation to provide a refund or any other compensation.

Please contact us if you have any questions or concerns. Our contact details are as follows:

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